This is a recorded, self-paced presentation. ****Access is granted for a total of 1 month and all lessons must be completed in that period. This course qualifies for one CEC, Category A, with the Bereavement Authority of Ontario • The scheduled runtime is 90 minutes. • Each section consists of lessons that include both a learning component as well as a brief knowledge check to reinforce and monitor progress. A final cumulative assessment evaluates understanding across all 6 chapters. You have unlimited attempts at each. By the end of this session, participants will be able to: • Identify common access barriers across the funeral journey • Use practical communication and environmental accommodations • Offer meaningful choices without assuming incapacity • Respond to distress with curiosity, dignity, and safety
6 Chapters